Experienced IT systems and business analyst with a strong focus on clarity, structure, and effective delivery. Skilled at leading and aligning teams, optimizing processes, and driving both technical and business goals forward with purpose. Combine analytical thinking, stakeholder engagement, and practical execution to help organizations operate more efficiently and deliver consistent results.
Things I Can Do
• IT Project & Program Leadership: I bring order to chaos, align stakeholders, and deliver results through Agile, Scrum, and practical, people‑first project management.
• Business Analysis & Process Optimization: I translate needs into solutions, streamline workflows, and help teams work smarter, not harder.
• JIRA, Azure DevOps & Agile Expertise: From configuration to governance, I build systems that support transparency, accountability, and smooth delivery.
• I am an expert in Office365, specializing in advanced Excel, VBA and designing customized solutions as needed.
• Creative Communication: I craft memorable messages, for co-workers and teammates when they need a boost or a little encouragement. This small act of kindness helps strengthen relationships and sparks joy.
• Advocacy & Empowerment: I stand up for what is right, organize complex personal matters with clarity, and help others feel confident doing the same.
A Few Accomplishments
• Led multi‑team IT projects that improved operational efficiency and delivery consistency.
• Developed and implemented workflows and governance models adopted across departments.
• Improved cross‑functional communication by establishing clear processes, documentation, and reporting structures.
• Recognized for transforming ambiguous problems into structured, actionable solutions that support organizational goals.
• Built a record of accomplishment of dependable execution, strong collaboration, and continuous improvement.